Exclusive: Whistleblowers Say State Farm Cheated Katrina Victims

Exclusive: Whistleblowers Say State Farm Cheated Katrina Victims

August 28, 2006 10:25 AM

Brian Ross and Joseph Rhee Report:State Farm Insurance supervisors systematically demanded that Hurricane Katrina damage reports be buried or replaced or changed so that the company would not have to pay policyholders’ claims in Mississippi, two State Farm insiders tell ABC News.

Kerri and Cori Rigsby, independent adjusters who had worked for State Farm exclusively for eight years, say they have turned over thousands of internal company documents and their own detailed statement to the FBI and Mississippi state investigators.

In an exclusive interview with ABC news, that was broadcast on 20/20 and World News, the Rigsby sisters say they saw “widespread” fraud at the State Farm offices in Biloxi and Gulfport, Miss.

“Katrina was devastating, but so was State Farm,” says Cori Rigsby.

At one point, they say State Farm brought in a special shredding truck they believe was used to destroy key documents. State Farm says shredding is standard to protect policyholders’ privacy.

The sisters say they saw supervisors go to great lengths to pressure outside engineers to prepare reports concluding that damage was caused by water, not covered under State Farm policies, rather than by wind.